We will send you an order confirmation to your e-mail with the details of your purchase. If you haven’t received a confirmation within 24 hours of your purchase, please check your spam folder and if you still can’t find anything, contact us. Always make sure to enter the correct e-mail when completing your order!
Once your order has been dispatched you will receive a shipping confirmation.. In this you will find a link to the delivery company's webpage where you can track your order! Remember that our delivery times refer to business days! If your order hasn't reached you within the promised delivery time, contact us and we will help you!
Yes we can! Just contact us and provide us with your order number and the discount code you wish to be added to your order and we will be happy to add it for you. Remember that our discount codes can only be applied to full priced items and are only valid for a limited amount of time!
Please visit our return section to find information on how to make your return. There you will find all the information you need on how to return your items to us! Please always save your receipt for your return since the goods are your responsibility until they reach our warehouse.
Our return process can take up to 14 days from the day you send it. If you have not received a return confirmation within this time, you can contact our customer service!
You can return sales items as long as all the tags are still attached and the item is in its original condition.
You can only return swimware if they are unused and the hygiene protection is still intact and attached, as well as the tags. We do not accept returns on jewelry unless they are still in their original packaging. If you open the sealed plastic we can't accept them in return.
Sadly no! Once your order is placed and imported to our system we have no ability to edit it or make any changes for you.
We are NA-KD, the hottest online brand bringing you the best in fashion and accessories from around the world. As our customer, you are at the heart of everything we do. From offering you new arrivals every day and free delivery and return, we aspire to provide you with the best online shopping experience. Born 2015 in Sweden, we are getting ready to take over the fashion world and prove that clothing can be affordable and on-trend. Working together closely with brand ambassadors and content creators from all over the world, we strive to show you the most updated, on-trend styles on all channels.
Our designs are made for you and give you the freedom to express yourself through fashion. As we know that fashion is not a necessity’ but part of your DNA, we ensure to always feature the latest trends with prices that won’t break the bank. Browse our wide selection of dresses, tops, sweaters, and pants to find your new favourite piece today. Add a final touch to your outfit with our accessories and shoes to look fabulous no matter where you go.
Still looking for some outfit inspo? Our social channels are constantly updated with new content and styles that are in vogue. We love social media and we know you do, too! NA-KD is digitally native - we are born online and will continue to expand and improve in order to allow you a smooth shopping experience...every day and night. Our secret to success? Having incredibly dedicated, talented people in our team who work hard to offer you the hottest pieces in women’s fashion. Combined with close collaboration with some of the most sought-after influencers in the industry, we can go above and beyond for our followers.
But most importantly, we want you to feel comfortable with what you are wearing. Our styles are as unique as our followers, therefore we aim at providing you with anything from sparkly party dresses, dangling earrings and high heels to comfy sweatpants, hoodies, and sneakers. Develop the courage to stand out or decide to perfectly blend in, no matter what you do - we will provide you with the right outfit.
Please use these size charts to help determine your size. Please note that these charts are indicative only. Sizes and measurements may vary to actual item. Please email us if you need the fit of a particular item.
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